If you’re like many people, you may find small talk awkward or uncomfortable. If so, in this Toastmasters Podcast episode, I offer a plethora of tips to help you make the most of small talk and maximize your chances of progressing to more meaningful conversations.

You’ll even hear how I handled it when my children were small and a cashier asked me if they had the same father!

Tips include how to:

  • Use small talk to build rapport and trust
  • Exit a conversation gracefully
  • Break the ice with the CAAA process (Comment, Ask, Affirm, Add)
  • Deal with awkward questions without getting upset
  • Leverage LinkedIn & ChatGPT to develop conversation questions
  • Research cultural norms before engaging in taboo topics.
  • Create a Conversational Resume to avoid awkward silence


Listen to the Podcast

Button links to the Podcast Episode Page on the Toastmasters International website (with additional resources, and links to listen on Spotify & Itunes).

Leave a Reply

Your email address will not be published. Required fields are marked *